CUSTOMER CARE SURVEYS

Name*

Email Address*

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Address

Community

Homesite Number

Date of Framing Tour

1. Purpose of framing tour explained by Sales Agent:
5 - Completely Satisfied 4 - Very Satisfied 3 - Satisfied 2 - Somewhat Unsatisfied 1 - Not Satisfied

2. Sufficient notice given prior to framing tour:
5 - Completely Satisfied 4 - Very Satisfied 3 - Satisfied 2 - Somewhat Unsatisfied 1 - Not Satisfied

3. House was clean and safe:
5 - Completely Satisfied 4 - Very Satisfied 3 - Satisfied 2 - Somewhat Unsatisfied 1 - Not Satisfied

4. Selected options were installed per your requests & diagrams:
5 - Completely Satisfied 4 - Very Satisfied 3 - Satisfied 2 - Somewhat Unsatisfied 1 - Not Satisfied

5. Site Builder was professional and courteous:
5 - Completely Satisfied 4 - Very Satisfied 3 - Satisfied 2 - Somewhat Unsatisfied 1 - Not Satisfied

6. Questions and concerns were adequately answered:
5 - Completely Satisfied 4 - Very Satisfied 3 - Satisfied 2 - Somewhat Unsatisfied 1 - Not Satisfied

7. Site builder was knowledgeable:
5 - Completely Satisfied 4 - Very Satisfied 3 - Satisfied 2 - Somewhat Unsatisfied 1 - Not Satisfied

8. Overall usefulness of framing tour:
5 - Completely Satisfied 4 - Very Satisfied 3 - Satisfied 2 - Somewhat Unsatisfied 1 - Not Satisfied

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