Customer Testimonials


When our homeowners talk, we listen. Feedback is very important to us at Napolitano Homes, because it's how we know when we're doing something right or when we need to make a change. Many of the processes we have in place are there because we received a suggestion or comment from a homeowner. We take the good and the bad when it comes to feedback, and want to share with you what some of our homeowners have had to say.

Do You Love Where You Live?


Several happy new homeowners in Chesapeake, VA discuss why they chose Napolitano Homes to build their dream home!
Happy Homeowners | Jordan Hall, Great Bridge Chesapeake
When people ask me where I live.... It's hard to hold back my enthusiasm when I answer "I live in Jordan Hall at Johnstown!" Most everyone seems to know about my community in the Great Bridge area of Chesapeake. Like my husband and I, many of us knew this property back when it was just farm fields.

We settled in the Hampton Roads via the military in 2001, and as the years grew, so did our family, and the need for a bigger home. We fell in love immediately with Napolitano Builders craftsman style homes. On a whim in January of 2014 we made our third visit to Jordan Hall and walked into one of the two inventory homes they had available. We knew immediately we were home! That night we withdrew our offer on another home, and put an offer in on what is now our Home Sweet Home!

We are truly blessed to say that we have an amazingly close community of neighbors here in the "Hall". We have made very close friendships with many neighbors! It's not just a house we bought, we gained an extension of Family! As a community I've helped organize countless events, including Easter Egg Hunts, a National Night Out Ice Cream Social, and Halloween events for the kids.

All the building and customer service staff with Napolitano homes have been amazing! Like I said, we gained family!
The Osbornes | Jordan Hall, Great Bridge Chesapeake
Jim Witzigman | Creekside Estates, Moyock, NC
Coy and Gina Adams | Creekside Estates, Moyock, NC
A big shout out to Napolitano Homes. Having sold their homes I can tell you they are one of the finest builders in Tidewater and really work one on one with you from contract right thru to closing and follow up.
Bruce Minter | Buyer's Agent w/ The Real Estate Group
I had the pleasure of selling two Napolitano homes to clients this year. Both of my clients are thrilled with their homes; the craftsmanship and quality are exceptional. The builder, Realtors and the entire Napolitano staff are friendly, easy to work with and have excellent communication throughout the process. Both of my transactions were effortless and I look forward to selling Napolitano homes to future clients. I highly recommend working with this builder.
Regina MacKay | Buyer's Agent w/ Exit Realty
You all are great! I am always proud to sell one of your homes! You stand behind your product! Glad you are a builder in our area that delivers a good product!
Kathy Worthen | Buyer's Agent w/ BHHS Town Realty
To anyone interested in moving into a "community" and not just a neighborhood, I strongly recommend Bob White Landing in Suffolk. My Husband and I have two kids and a dog and moved here a little over three years ago, we loved it then and still love it now. We were the third home on our culdesac and now there are 10 homes on our court. All of the neighbors know each other and watch out for each other. The entire community is friendly. You will always receive a smile and a waive whether you are passing through viewing our community and heading home. Love where you live because I do.
Leslie Sims | Bob White Landing, Suffolk, VA
"We love our Manor Home at Sajo Farm, the double sided fireplace in the living room was what really sold it for me and the open floorplan."
The Walker Family | Sajo Farm Manor Homes, Virginia Beach, VA
My experience with Napolitano homes was great. In 2013 I returned to Hampton Roads from Japan after being there a couple of years. Then I was immediately deployed. Knowing that this deployment would end eventually. I did a search online because I was looking for a brand new home while I was deployed off the coast of Africa. I started to send inquiries of the property I currently own. As the deployment was winding down I knew I had to have somewhere to live. The sales consultant Diana helped me tremendously with the floor plans and decor tips primarily through email and I was able to touch basis with her and my realtor via phone in the middle of the Indian Ocean. I was able to put a contract on my home half way around the world with the expeditious feedback from Diana and her team. I have not had any issues with my first time buying experience. I would recommend anyone to purchase with Napolitano Homes.
David Harris | The Vineyards Nouveau Series, Suffolk, VA
My wife Ingrid and I lived in a high rise condo on the beach, in Virginia Beach for 20 years. We became "Beached Out" and looked for a change. Napolitano Builders @ The Vineyards Bennetts Creek Square in Suffolk was the perfect match for us. Quiet country living with friendly neighbors and fine shopping. Our new home is everything we expected and more. Sales force was extremely helpful, although we visited at least 6 times before purchasing. This has got to be the BEST decision we have ever made as a married couple.
Michael and Ingrid Smith | The Vineyards Nouveau Series, Suffolk, VA
I wanted to drop you a line concerning my buying experience at the Vineyards in Suffolk. The personnel at that location, Diana and Jennifer, are the best to work with! I had such a bad experience with selling my home and your team was beyond compare. If I had had them working with me to sell my home, I know I would've had a phenomenal experience. Napolitano Homes is the best company in this area when looking for a new home. Everyone was so helpful and held my hand through the whole process and I did not even have my own agent. But I felt so comfortable that not only do they look out for the buyer but also the builder. That is a great quality that your staff maintains! I have told everyone I know what a great experience I had and that they should truly look for buying into a Napolitano community. I truly cannot say enough about everyone there! I am hoping that my experience here at the Vineyards will just continue to get better!!!
Allison McCormick | The Vineyards Nouveau Series, Suffolk, VA
Realtor Testimonials from Stacey Banfield, Ben Mills, Charlie Iaquito, Tom Elliot, and Lenny Ward
2016 Realtor Testimonials
We had our 12 week inspection this week. I want to pass along how pleased we were with the way that our concerns were addressed.....Thanks Bart, Mike and Napolitano Homes....WE DO LOVE WHERE WE LIVE!!!!
The Stewart Family | Creekside Estates, Moyock, NC
Napolitano quality and our site agent were two huge determining factors in our purchase at KempBridge.
Dennis & Amy | KempBridge, Chesapeake, VA
"I decided to make Sajo Farm my home because of the warm and welcoming feeling I get when I drive through the community. The Napolitano homes there are built to last and they take such pride in their work!! I had the best experience and would recommend them to anyone."
Veronica Sullivan | Sajo Farm, Virginia Beach, VA
Now that we are in our new home, it truly feels like home. The process was pleasant largely in part the the agent on site Sheri Duke, who made us feel comfortable with the decisions we were making. I loved the floor plan when I saw the model, but I love it more that it is our home.
Shama Crumes | Bob White Landing, Suffolk, VA